For Patients and Visitors

For Patients

  • You are in hospital for treatment and recovery. If you do not want visitors, it is okay to say so.
  • As a visitor, it is important to keep to a hospital’s visiting hours, so patients can get plenty of rest.
  • You might be able to arrange to visit someone after visiting hours. Check with the hospital.
  • Never visit someone in hospital if you are sick.
  • Ariana Medical Complex have hand wash stations on every ward. Wash your hands before and after your visit.
  • Use family rooms if you need privacy or so that you do not disturb other patients.
  • Respect the wishes of the person you are visiting – sometimes they may not feel well enough to have visitors.

For Visitors

The information in this section is a general guide to visiting someone in hospital.

Visiting hours

Ariana Medical Complex have times at which you can visit your friend or relative.

Check the visiting times for information about when you can visit, and bear in mind that different wards often have different visiting times.

If you’re unable to attend during visiting hours, talk to the member of staff in charge of the ward to arrange an alternative time to visit.

Hospitals encourage relatives and friends to visit patients. But patients can get tired very quickly.

For this reason, the number of visitors each patient is allowed is usually restricted, typically to no more than 2 people at any one time.

It might be necessary to stagger the visitors so they come at different times.

There can be restrictions on children visiting a patient.

Check the arrangements with the ward you’re going to before your visit.

Hand hygiene

When visiting someone in hospital, always clean your hands using soap and water or alcohol hand rubs. Do this when you enter or leave a patient’s room or other areas of the hospital.

If you’re concerned about the hand hygiene of doctors, nurses or anyone else you come into contact with in hospital, you’re encouraged to ask them whether they have cleaned their hands.


If you have a cough, cold, diarrhoea, vomiting or any other infectious condition, contact the ward for advice before visiting.

Presents for patients

Patients like to receive gifts while in hospital. Most hospitals encourage visitors to bring gifts like fruit or books and magazines, but it’s important not to clutter the patient’s bed area.

Many hospitals do not allow flowers on the wards or other clinical areas. Check with the ward staff before bringing or sending someone flowers.


Many hospitals do not allow smoking, including e-cigarettes, in any part of their buildings or grounds.

If smoking is allowed at the hospital you’re visiting, only smoke in the designated outdoor areas.


Parking at Ariana Medical Complex costs around 50 AF per hour. Where possible, use public transport when visiting someone in hospital.

Violence and aggression towards staff

Violence and aggression towards staff, patients or members of the public are not tolerated in any hospital.

Assault is a crime, and hospitals will seek the maximum legal penalties for anyone behaving in this way.

What not to do when visiting someone in hospital

  • It’s best not to sit on the patient’s bed, as this can spread germs. Use the chairs provided.
  • Do not put your feet on the patient’s bed.
  • Do not touch the patient’s wounds or any medical equipment they’re attached to, such as drips or catheters. This can cause infections.
  • Do not use the patients’ toilets. Use the hospital’s public toilets.
  • Do not share a patient’s toiletries, tissues or hospital equipment with other patients or leave them in communal areas.


Hospital receptionists work in hospitals and help patients, answer phones, assist patients, handle mail, file records and make sure medical offices are running smoothly.


Ariana Medical Complex is a well running & Hi-tech hospital in Kabul. It is fully equipped with latest and most modern state of art medical and surgical machinery. A team of well-qualified Doctors and trained paramedical staff manage the hospital.


An electronic health record (EHR) is a digital version of a patient’s paper chart. EHRs are real-time, patient-centered records that make information available instantly and securely to authorized users.


Nursing service provides care for patients on a daily, weekly, monthly, or as needed basis as ordered by your primary care provider. Services may include dressing changes, catheter care, IV antibiotic administration, injections, etc.


Regular health checks can identify any early signs of health issues. When you have a health check, your doctor will talk with you about your medical history, your family’s history of disease and your lifestyle, including your diet, weight, physical activity, alcohol use and whether you smoke.


Heart tests give you and your doctor more information about the condition of your heart and can help you find out which treatment(s) may be best for you.


Ariana Medical Complex is a well running & Hi-tech hospital Kabul Afghanistan. It is fully equipped with latest and most modern state of art medical and surgical machinery. A team of well-qualified Doctors and trained paramedical staff manage the hospital.

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